At Borsheim's, we respect our customers and understand that you are concerned
about privacy and the use of your personal information. We consider the
information you choose to share with us personal and confidential. We have
confidentiality policies in place at Borsheim's, and we do our best to ensure
that your personal information is handled in a safe and responsible manner.
In the disclosure below, Borsheim's outlines our pledge to you and describes
how we protect your confidential information.
Borsheim's Privacy Pledge
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Borsheim's is committed to keeping you informed about your privacy rights and
how we comply with them.
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Borsheim's promises to safeguard any information customers share with us.
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Borsheim's will maintain specific security standards and procedures designed to
protect your information.
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Borsheim's will not sell or share any of your personal information.
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Borsheim's does not provide customer information to other Berkshire Hathaway
companies for marketing purposes.
How do we collect your information?
Borsheim's limits the collection and use of your personal information to the
minimum we require to deliver superior service to you and to administer our
business. This information comes from a variety of sources including:
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Personal information such as addresses, social security numbers and credit data
provided by you on credit applications (whether through the mail, by telephone
or over the Internet).
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Credit history or employment verification information we receive from an
outside company such as a credit bureau.
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Interaction within our store or our website.
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Information about your transactions or experiences with us.
What do we do with your information?
Because our goal is to provide products and services that best meet your needs,
we evaluate your personal interactions with us in an effort to bring you the
latest designs in jewelry and gift products. By better understanding your
relationship with us, we are able to continue to provide exceptional customer
service and communicate new products or services.
We also scrutinize your information and account to ensure their security and
protection from unauthorized use.
Do we share your information with outside parties or
companies?
Borsheim's does not disclose any non-public personal information about you to
anyone, except as permitted by law. We may disclose some or all of the
information we have gathered to outside companies that perform marketing
services on our behalf or to other financial institutions with whom we have
joint marketing agreements. Unrelated companies receiving your information from
us have entered into or will enter into agreements with us to protect the
information they receive. These agreements also limit the use of the
information to providing services we request. Each of these companies is
subject to confidentiality agreements and restrictions that prohibit them from
using your information outside of our intended purposes. We may share all of
the information we collect about you and former customers with the following
types of companies:
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Select financial service providers who participate in joint marketing programs
with us.
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Financial service providers and non-financial companies who provide services
for us, such as companies that prepare invoices, help us service accounts or
market our products and services.
Borsheim's does not sell your name or account information to any outside third
party . . . ever!
When necessary and as permitted or required by law, Borsheim's may disclose
certain customer information to government agencies, consumer-reporting
agencies, and other outside parties. These disclosures are made for specific,
limited purposes such as:
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Verifying information for credit approvals
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Identity verification
How is your information secured?
Borsheim's is committed to preventing others from unauthorized access to your
customer information, and we maintain procedures and technology designed for
this purpose. We take several steps to protect the customer information we have
about you, including the following:
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Borsheim's updates and tests our technology on a regular basis in order to
improve the protection of customer information.
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We require outside companies and independent contractors to whom we provide
customer information for marketing, servicing or processing purposes, to enter
into a confidentiality agreement that restricts the use of the information to
those purposes and prohibits independent use of the information.
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Access to your information is controlled by strict internal procedures and
password protected systems. We maintain policies about the proper physical
security of workplaces and records. Our physical, electronic, and procedural
safeguards comply with federal regulations regarding the protection of customer
information.
How is your information maintained?
To ensure Borsheim's has the most current, complete customer information
possible, we have procedures governing the collection and maintenance of your
information. As part of these procedures, we update customer information as
well as remove old information. We accomplish this through:
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Conducting regular system back up processes in the event of power outages.
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Utilizing the latest computer virus detection software on all company
information systems.
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Preventing unauthorized entry into company systems through the use of computer
hardware and software.
What are your choices regarding information sharing?
Borsheim's is committed to using your information responsibly. If you would
like to be removed from our mailing list, and do not wish marketing information
sent to you, simply contact us using the options below. If you have previously
requested that Borsheim's not mail or contact you regarding any new product
offerings, you do not need to do so again.
How To Notify Us
If you would like to communicate your choices, please call us at 800-642-GIFT.
Or you may write to us at:
Borsheim Jewelry Company, Inc.
120 Regency Parkway
Omaha, Nebraska 68114
Or you may email us at:
mail@borsheims.com
Borsheim's applies opt outs at the account level, not by individual customer.
When any person listed with others on an account opts out, we will list the
entire account as having opted out.
The practices and policies contained in this disclosure are subject to change,
but we will communicate any material changes to you when required by applicable
laws. The practices and policies in this disclosure replace all previous
notices or statements with respect to the same subject matter.
Privacy on borsheims.com
As a visitor to borsheims.com, our web site automatically recognizes your
Internet Service Provider, but you cannot be identified personally. We collect
information on which pages are accessed on our site. We use this information to
improve your overall shopping experience at borsheims.com. We also collect
customer information gathered in the course of processing sales transactions
and provided by customers in response to surveys or other requests for
information. We keep this information confidential.
Protecting Children's Privacy Online
From our website, we do not knowingly collect or use personal information from
children under 13 without obtaining verifiable consent from their parents.
Should a child whom we know to be under 13 send personal information to us, we
will only use that information to respond directly to that child, seek parental
consent, or provide parental notice. We are not responsible for the data
collection and use practices of nonaffiliated third parties to which our web
sites may link.
For more information about the Children's Online Privacy Protection Act
(COPPA), visit the FTC web site:
www.ftc.gov.
Links From Borsheim's Sites
We are not responsible for the information collection practices of the
Borsheim's links you click to from our Web pages. We cannot guarantee how these
third parties use cookies or whether they place, on your computer, cookies that
may identify you personally. We urge you to review the privacy policies of each
of the linked Web sites you visit - before you provide them with any personally
identifiable information.