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Shipping

The sooner, the safer, the better.

At borsheims.com, our customers tell us that the hardest part about shopping is waiting for their items to arrive. So, we take great care to ensure that the items selected are carefully packaged and shipped to arrive exactly as you anticipate. The following information provides additional guidelines on shipping jewelry or gift shipping.

General Shipping and Handling Guidelines

To ensure the utmost security and expediency, borsheims.com utilizes Federal Express as its primary carrier, as well as the U.S. Postal Service.

For security purposes, please be aware that all items from a single order may not arrive in the same package on the same day.

If an item is not currently in stock, we will provide you with the forecasted delivery date.

Overnight shipping can be accommodated if the order is received before 2 p.m. Central Standard Time Monday - Thursday. All overnight orders received Friday, Saturday and Sunday will be shipped out on Monday for Tuesday delivery.

Saturday delivery may be available for an additional charge, but it is not available in all areas. Please contact our shipping office at 1-800-91-OMAHA (66242) for delivery details.

Special shipping rates and timeframes apply to orders being shipped outside the continental U.S. For details, contact customercare@borsheims.com or call 1-800-91-OMAHA (66242).

Shipping Jewelry

Complimentary shipping is available on orders over $2,000 or on items that cannot be discounted from the manufacturer's suggested retail price. To expedited your packages, please upgrade to Next Day Air for an additional $10 or Next Day with Saturday Delivery for an additional $20.

All jewelry packages require an adult signature upon receipt.

3rd Day Air: Delivery is made within 3 business days. Orders placed Friday after 2pm CST through Sunday will ship the following Monday, excluding major holidays. Jewelry orders to a business require an adult signature. Jewelry orders to a residential address do not require a signature. Deliveries are not made on Saturday. Available for orders under $500.00.

2nd Day Air: Jewelry orders under $500.00 that we receive by 2PM CST will ship out the same business day, as long as shop work is not required. Jewelry orders exceeding $500.00 will ship via 2nd Day, only on Monday, Tuesday or Wednesday. If you place a $500.00 or more order after 2PM on Wednesday, your order will ship the following Monday. Adult signature required.

Overnight: Jewelry orders under $500.00 that we receive by 2PM, CST will ship out the same business day, Monday through Friday, as long as shop work is not required. Jewelry orders exceeding $500.00 will ship Monday through Thursday only. If your order is placed after 2PM on Thursday and exceeds $500.00, it will ship the following Monday.

For all other items, we apply charges based on the total value of your order. These charges are listed on the table below.

Shipping Method Under $500 $500-$2,000 $2,000-$9,999 Over $10,000
3rd Day $10.00 N/A N/A N/A
-- Available M-F
-- No Signature required for home delivery
 
2nd Day $15.00 $15.00 Free N/A
-- ONLY available M-W
-- Signature required
 
Overnight* $25.00 $25.00 $10.00 Free
-- Signature required  
Saturday $35.00 $35.00 $20.00 $10.00
-- Signature required
-- Only available for certain areas
 

NOTE: If shipping overnight on Friday, the item must be shipped for Saturday delivery. Zip code and address must be verified for availability of Saturday delivery.

Depending upon the merchandise and the destination, we determine whether registered mail or 2nd Day Federal Express is more appropriate.

Signature Required for Delivery - An adult signature is required for delivery of jewelry items and should arrive in 3-5 business days. If jewelry requires shop work (i.e., ring sizing), please add 2-4 business days to the delivery time. You will be notified if your order requires shop work at the time your order is processed.

A.P.O. and F.P.O. Orders - Shipping to A.P.O. & F.P.O. addresses is done through Registered Mail with the U.S. Postal Service. However, these must then be processed by the military postal service. Therefore, these orders typically take longer for delivery and we are unable to provide a tracking number or specific delivery date. If you have already sent a package to A.P.O and F.P.O. addresses in the past, you can expect your borsheims.com order to arrive in the same amount of time.

Gift Shipping

Complimentary shipping is available on any item that we cannot discount from the manufacturer's suggested retail price. Gift merchandise is shipped using FedEx Ground service. We apply charges based on the total value of your order. These charges are listed on the table below. Address cannot be a packaging store.

Shipping and Handling Charges per Shipping Address for Standard Gift Charges
Merchandise Cost Ground 2nd Day Standard Overnight
(delivered by 3pm)
Up to $50 $10.00 $20.00 $30.00
$51-$100 $12.00 $24.00 $36.00
$101-$150 $14.00 $28.00 $42.00
$151-$200 $16.00 $32.00 $48.00
$201-$250 $18.00 $36.00 $54.00
$251-$300 $20.00 $40.00 $60.00
$301-$350 $22.00 $44.00 $66.00
$351-$400 $24.00 $48.00 $72.00
$401-$500 $26.00 $52.00 $78.00
$501-$600 $28.00 $56.00 $84.00
$601-$700 $30.00 $60.00 $90.00
$701-$800 $32.00 $64.00 $96.00
$801-$900 $34.00 $68.00 $102.00
$901-$1000 $36.00 $72.00 $108.00
$1001 and up 5% 10% 15%
* Oversized / heavy / multi-piece 2nd Day or Overnight pkgs add add'l $40

ADDITIONAL CHARGES
Saturday Air charges...add'l charges apply.

SHIPPING EXCEPTIONS
Overseas / International -- We apologize, but at this time we are unable to ship gift product internationally.

APO'S / FPO'S
When shipping to members of the armed services, we now require rank and branch of service. Can take up to 12 weeks for delivery.

IMPORTANT INFORMATION

  • Ground Shipping charges are waived on full-priced, non-discounted merchandise shipped in the continental US. 2nd Day / Overnight charges apply.

This includes but is not limited to the following items: Mark Hopkins, Lotton, Stone Sculptures, Lamps.

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