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Free Shipping
on orders $100 or more

Shipping & returns

The sooner, the safer, the better.

At borsheims.com, our customers tell us that the hardest part about shopping is
waiting for their items to arrive. So, we take great care to ensure that the items
selected are carefully packaged and shipped to arrive exactly as you anticipate.

To expedite your packages, please upgrade to 2nd day for an additional $17.
Next Day Air for an additional $25 or Next Day with Saturday Delivery for
an additional $35.


Free standard
Free standard shipping is available to purchases under $10,000.00. Delivery is
made within 3 to 5 business days. Jewelry orders to a business require an adult
signature. Jewelry orders to a residential address do not require a signature
under $500.00. All jewelry orders over $500.00 and over require an adult signature.
Jewelry orders over $10,000.00 will ship overnight Monday through Thursday for free.


2nd day
Jewelry orders upgraded to 2nd day for an additional fee will ship Monday – Friday.
Adult signature required.


overnight
Jewelry orders upgraded to overnight for an additional fee will ship Monday – Friday.
Jewelry orders over $10,000.00 will ship overnight Monday – Thursday only.
Adult signature required.

Note: If shipping overnight on Friday, the item must be shipped for Saturday delivery.
Zip code and address must be verified for availability of Saturday delivery.


Adult Signature Required for Delivery – An adult signature is required for delivery of
jewelry items over $500. If jewelry requires shop work (i.e. ring sizing), please
add 2-4 business days to the delivery time. You will be notified if your order
requires shop work at the time your order is processed.

For all other items, we apply charges based on the total value of your order.


2nd day
Jewelry orders upgraded to 2nd day for an additional fee will ship Monday – Friday.
Adult signature required.


overnight
Jewelry orders upgraded to overnight for an additional fee will ship Monday – Friday.
Jewelry orders over $10,000.00 will ship overnight Monday – Thursday only.
Adult signature required.

Note: *Oversized/Heavy packages are an additional $57 (one charge per order).

— To ensure the utmost security and expediency, borsheims.com utilizes Federal
Express as its primary carrier, as well as the U.S. Postal Service.

— For security purposes, please be aware that all items from a single order may not
arrive in the same package on the same day.

— If an item is not currently in stock, we provide you with the forecasted delivery date.

— Overnight shipping can be accommodated if the order is received before 2 pm
Central Standard Time Monday – Thursday. All overnight orders received Friday,
Saturday and Sunday will be shipped out on Monday for Tuesday delivery.

— Saturday delivery may be available for an additional charge, but it is not available
in all areas. Please contact customercare@borsheims.com or call 1-800-642-GIFT
for delivery details.

— Special shipping rates and time-frames apply to jewelry orders being shipped outside
the continental U.S. For details, contact mail@borsheims.com or call 1-800-642-GIFT.

— Orders will ship out the day of the purchase if placed before 2PM CST with the
exception of jewelry orders that require shop work. Orders placed Saturday and
Sunday will ship the following Monday, excluding major holidays.

— A.P.O. and F.P.O. Orders
Shipping jewelry to APO & FPO addresses is done through Registered Mail with the
U.S. Postal Service. Therefore, these orders typically take longer for delivery and
we are unable to provide a tracking number or specific delivery date. If you have
already sent packages to A.P.O and F.P.O. addresses in the past, you can expect
your borsheims.com order to arrive in the same amount of time.

If the item you are returning was given as a gift, you will receive Borsheims store
credit. You may use this credit at any time to purchase the item of your choosing.
To return an item, simply complete the packaging slip/merchandise return form included with your
package. In the absence of this form, please make sure to include your name,
address, daytime phone number or email address and your original form of payment.
Send to:

BFJC
120 Regency Parkway #110
Omaha, NE 68114

Please return your package using your carrier of choice. Borsheims recommends
using USPS Registered Mail or UPS Overnight services. Please send
the package to us fully insured for the purchase price.

If you need further information about a purchase, please contact us at
800-91-OMAHA (66242) or email us at

In the unlikely event we process your order incorrectly or your item was damaged
in shipment, we will gladly take back the item and exchange it for another, or return
your item and credit you the full amount of the purchase. If this should happen,
please call our shipping office at 800-91-OMAHA (66242) or email us at
for procedures on returning the item. Damaged items require
the original packaging.