Even the most dependable hoops can cause a bit of trouble from time to time. Here’s how to fix the most common hoop earring issues to get your favorites back in rotation.
Broken Earring Clasp
One of the most frequent hoop earring complaints is that they won’t stay closed—or worse, they pop open mid-wear. To fix, first inspect the hinge or latch. On endless hoops, gently pinch the ends together to realign the closure. For lever-back or latch-back styles, try tightening the latch by slightly bending the post downward with a pair of jewelry pliers. If it’s a press-in hinge, you may need to realign the notch so it clicks into place. If it’s bent or broken beyond a minor adjustment, visit our Repair Shop for professional inspection and repair.
Expert tip: Storing hoops clasped shut helps maintain their shape and closure.

Hoop Earring Irritation
Your ears are red, itchy or sore after wearing your hoops—even ones you’ve worn before. This could be due to metal sensitivity (often to nickel) or simply from wearing hoops that are too heavy. Try switching to hypoallergenic metals like platinum or titanium. If weight is the issue, limit wear time or opt for hollow or slimmer designs that still offer visual impact without the pull. Discover hypoallergenic earring options in this article.
Expert tip: Clean both your earrings and your piercings regularly to avoid buildup that can cause irritation.

Your hoops tilt downward or twist forward instead of sitting upright against the lobe. This often occurs when the earring post is slightly off-center or the piercing hole has stretched over time. To help redistribute the weight, try wearing support backs or lobe patches behind your ears. If the problem lies with the earring post itself, visit our Repair Shop for professional inspection and repair.
Tarnished Earrings
Tarnishing is a common challenge with hoop earrings, especially those made from sterling silver, lower-karat gold or gold-plated metals. Over time, exposure to air, moisture, skin oils and cosmetics can cause the surface to dull or darken. While tarnish doesn’t harm the metal itself, it can diminish your hoops’ shine. To bring back their sparkle, gently polish with a soft jewelry cloth or use a mild cleaning solution. For more stubborn tarnish, a professional cleaning can restore that bright, just-bought look. White gold hoops may also require periodic rhodium re-plating—read our blog to learn when it’s time for a refresh.
Life happens—and so do scratches and dents, the scars of well-loved hoops. Even the toughest metals can show surface wear from rubbing against other jewelry or accidental bumps. While minor scratches can often be polished out at home, deeper dents or more significant damage typically require a jeweler’s expert touch. To minimize this kind of wear, store your hoops separately in a padded jewelry case or soft pouch, protecting from friction and impact.
Like any well-loved accessory, hoop earrings need a little maintenance to stay looking—and feeling—their best. Need help repairing a beloved pair? Our team of jewelry repair experts is here to help restore your hoops to perfection. Explore our full range of jewelry services online and visit us in store for care, no appointment necessary.