This role plays a critical part in maintaining a safe, secure, and welcoming environment for customers, employees, vendors, and company assets. The Security Officer provides an armed security presence while supporting daily operations, emergency response, loss prevention efforts, and access control functions throughout the facility.

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Our Jewelers are responsible for miscellaneous jewelry repair at various levels of complexity (i.e. soldering, re-tipping, re-pronging, re-shanking, laser welding, applying surface finishes, etc.) in all precious metal types and setting various sizes and shapes of stones using all setting techniques.

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This role is responsible for creating meaningful customer experiences through marketing campaigns that engage customers at every stage of their journey with Borsheims. The Customer Lifecycle Marketing Specialist will leverage customer insights, marketing automation, and CRM technology to strengthen customer relationships, increase retention and loyalty, and drive long-term business growth.

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Our Jewelry Appraiser is responsible for delivering Borsheims' omnichannel Signature Service to our customers by writing accurate and professional appraisals of jewelry items and communicating with colleagues, customers, and insurance company representatives regarding appraisal details.

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Our Sales Associates are responsible for assisting customers in-store, online, and over the phone with selecting and purchasing merchandise in order to maximize company sales; put out new merchandise in cases, organizes, and cleans sales areas; and processes sales, repairs, returns, and other transactions.

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Our Watchmakers are responsible for watch repair on quartz, mechanical, and automatic watches at various levels of complexity, adjustments, reconditioning, refinishing, sizing karat and non-karat watch bands, and battery changes on various types of watches.

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