We are so pleased to announce the promotion of Megan Mattice to Assistant Gift Wrap & Shipping Manager. In this new role, Megan will continue to play a pivotal role in our packaging and shipping operations, building on her tenure and proven track record of success.
Megan started with us in 1997 as a Gift Wrap Associate during the holiday season. Since then, she has held numerous positions, including Shipping Associate, Digital Photographer, and Gift Wrap & Shipping Supervisor.
In her new capacity, Megan will take on additional responsibilities while maintaining her core focus on logistics, customer satisfaction, and team staffing for the store’s packaging and shipping operations.
“Since the age of fifteen, I have lived and breathed the Borsheims ethics,” says Megan. “The moments we share in with our customers, to me, are not small—they’re everything. I see my new role as a decision-maker within the company as a way to directly impact our customers, making every touch-point not just a transaction but a memorable experience.”
Megan’s long-standing devotion to Borsheims extends beyond just years of service; it reflects her commitment to deliver our signature service with excellence.
CEO and President Karen Goracke applauded Megan. “Megan has been an integral part of Team Borsheims for 27 years, consistently demonstrating her dedication, skills, and leadership. This change reflects Borsheims’ recognition of her continued contributions and commitment to our success.”
Megan grew up in south Omaha and attended Omaha Burke High School. She currently resides in Omaha with her husband Mitch and their two children Makayla and Milo. She holds an Associate Degree in Fine and Digital Arts from Metropolitan Community College.
Congratulations, Megan, on your promotion and for being an integral part of our customers lives!
